E. RITTER COMMUNICATIONS, INC. RATES, TERMS AND CONDITIONS
DBA RITTER COMMUNICATIONS, INC. Title Page
RATES, TERMS AND CONDITIONS DOCUMENT (RTC DOCUMENT)
CONTAINING
RATES, TERMS AND CONDITIONS
APPLICABLE TO
LONG DISTANCE SERVICES
FURNISHED BY
E. RITTER COMMUNICATIONS, INC.
DBA RITTER COMMUNICATIONS, INC.
FOR INTERSTATE AND INTERNATIONAL LONG DISTANCE SERVICES
AS PROVIDED FOR HEREIN.
June 11, 2003
E. RITTER COMMUNICATIONS, INC. RATES, TERMS AND CONDITIONS
DBA RITTER COMMUNICATIONS, INC. Page 1
LONG DISTANCE SERVICES
TABLE OF CONTENTS
Page No.
Section 1: General 1-1
1.1 Application of Rates, Terms and Conditions 1-1
1.2 Definitions 1-2
Section 2: Terms and Conditions – Interstate and International
Long Distance Services 2-1
2.1 Undertaking of the Company 2-1
2.1(a) Scope 2-1
2.1(b) Limitations 2-1
2.2 Obligations of the Customer 2-1
2.3 Liabilities of the Company 2-3
2.4 Service Orders 2-3
2.5 Charges and Payments for Service or Facilities 2-4
2.5(a) Deposits 2-4
2.5(b) Description of Payment and Billing Periods 2-4
2.5(c) Taxes and Other Charges 2-5
2.5(d) Payment and Late Payment Charge 2-5
2.5(e) Returned Check Charge 2-5
2.5(f) Credit Allowance/Service Interruptions 2-6
2.5(g) Service Interruption Measurement 2-6
2.6 Termination or Denial of Service by the Company 2-7
2.7 Billing Disputes 2-7
Section 3: General Classification and Description of the Company's Service -
Services 3-1
3.1 Service Points 3-1
3.2 Measurements 3-1
3.3 Timing of Calls 3-2
3.4 Method of Applying Rates 3-3
3.4(a) Interstate Long Distance Services 3-3
3.4(b) International Long Distance Service 3-3
3.4(c) Calling Card Services 3-3
3.4(d) Toll Free Services 3-3
3.5 Promotional Discounts 3-3
3.6 Dialed Long Distance Services 3-4
3.7 800 Service 3-4
3.8(a) 800 Service 3-4
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DBA RITTER COMMUNICATIONS, INC. Page 2
LONG DISTANCE SERVICES
TABLE OF CONTENTS (Cont'd)
Page No.
Section 4: Rates for Interstate Long Distance Service 4-1
4.1 Returned Check Charge 4-1
4.2 Rate Schedules 4-1
4.2(a) Direct Dialed Rates 4-1
4.2(b) Toll Free Rates 4-1
4.2(c) Operator Assistance Service Rates 4-2
4.2(d) Directory Assistance 4-2
4.2(e) FCC Payphone Surcharge 4-2
4.3 Optional Calling Plan for Interstate Traffic 4-3
4.3(a) General 4-3
4.3(b) Ritter Communications L01 Plan 4-5
4.3(c) Ritter Communications L02 Plan 4-6
4.3(d) Ritter Communications L03 Plan 4-7
4.3(e) Ritter Communications L04 Plan 4-8
Section 5: Rates for International Long Distance Service 5-1
5.1 Returned Check Charge 5-1
5.2 Rate Schedules 5-1
5.2(a) Rate Table 5-1
5.3 Surcharges 5-14
Section 6: Rates for Calling Card 6-1
6.1 Returned Check Charge 6-1
6.2 Rate Schedules 6-1
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LONG DISTANCE SERVICES
1. General
1.1 Application of Rates, Terms and Conditions
(a) The rates, terms and conditions contained within this document hereinafter referred to as “Rates, Terms and Conditions,” are applicable to the provision of Interstate Long Distance Service and International Long Distance Service, hereinafter collectively or individually referred to as "Service", by Ritter Communications, Inc., hereinafter referred to as the "Company", as specified herein. Service is furnished subject to the availability of facilities and subject to transmission, atmospheric and like conditions. By accepting Service from the Company, the Customer accepts these Rates, Terms and Conditions as a binding agreement between the Customer and the Company.
(b) These Rates, Terms and Conditions are incorporated by reference in the Ritter Communications, Inc. Long Distance Services Agreement (Long Distance Services Agreement). The Long Distance Services Agreement and the Rates, Terms and Conditions together comprise the rates, terms and conditions applicable to provision of Interstate Long Distance Service and International Long Distance Services by the Company. A copy of the Long Distance Service Agreement is attached at the beginning of this Rates, Terms and Conditions Document. In the event there is a conflict between terms and conditions in the Long Distance Services Agreement and terms and conditions in the Rates, Terms and Conditions, the terms and conditions in the Long Distance Services Agreement shall apply.
(c) The Company may change the Long Distance Services Agreement, including the incorporated Rates, Terms and Conditions, from time to time. Changes in rates, terms and conditions are effective no sooner than fifteen (15) days after the Company posts the modifications to the Long Distance Services Agreement or Rates, Terms and Conditions on its web site. The Company will also notify Customers of increases by bill message, bill insert or other reasonable commercial method at least fifteen (15) days prior to the effective date for the increases. Advance notice does not apply to increases in taxes and other charges described in Section 2.5.(c) of the Rates, Terms and Conditions. The Company may decrease rates and charges without providing advance notice. Use of the company’s services after the fifteen (15) day notice period shall be construed as Customer’s consent to the changed rates, terms and conditions of this agreement.
(d) The provision of such Service by the Company as set forth in these Rates, Terms and Conditions does not constitute a joint undertaking with the Customer for the furnishing of any Service.
(e) The Rates, Terms and Conditions contained herein are not applicable to Intrastate Long Distance Service. The Company provides Intrastate Long Distance Service under tariff filed with the Arkansas Public Service Commission. Not withstanding the inapplicability of the Rates, Terms and Conditions to Intrastate Long Distance Service, the rates for certain Intrastate Long Distance Services tariffed may or may not be the same as rates for the corresponding Interstate Long Distance Service under the Rates, Terms and Conditions. The tariff may be viewed at the Company’s offices.
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LONG DISTANCE SERVICES
1. General (Cont'd)
1.2 Definitions
Certain terms used throughout these Rates, Terms and Conditions are defined as follows:
A sequence of numbers that, when dialed, connect the caller to the Provider associated with that sequence.
Application for Service
A standard order form which includes all pertinent billing, technical, and other descriptive information which will enable the Company to provide the Service as required.
Billed Party
The person or entity responsible for payment of the Company's service for an Operator Services Call, as follows:
(1) in the case of a Calling Card or Credit Card call, the holder of the calling card or credit card used by the Customer; and
(2) in the case of a Collect or Third Party call, the person responsible for the local telephone service at the telephone number that agrees to accept charges for the call.
Calling Card Call
A call for which charges are billed, not to the originating telephone number, but to a telephone calling card issued either by a local exchange or long distance telephone company for this purpose.
Calling Card Service is a Long Distance Service provided by the Company through use of a Company-issued calling card to make Interstate Long Distance and International Long Distance calling card calls through the use of a specific “1-800” toll free telephone number provided by the Company for access to the calling card service.
The transfer of a telephone call from one provider of operator services to another such provider in such a manner that the subsequent provider is unable or unwilling to determine the location of the origination of the call and, because of such inability or unwillingness, is prevented from billing the call on the basis of such location.
A call for which charges are billed, not to the originating telephone number, but to the destination or termination telephone number.
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LONG DISTANCE SERVICES
1. General (Cont'd)
1.2 Definitions (Cont'd)
Ritter Communications, Inc., unless the context indicates otherwise.
Any individual, partnership, association, trust, corporation, cooperative or governmental agency or other entity which utilizes the Services provided by the Company. A Customer, as set forth herein, is responsible for the payment of charges and for compliance with all applicable terms of the Company's Rates, Terms and Conditions.
A Calling Card Call which is dialed by the Customer and may or may not require intervention by an attended operator position to complete.
Terminal Equipment or facilities provided by persons other than the Company and connected to the Company's Services and/or facilities.
Domestic points include all fifty (50) states and all U.S. territories and possessions as defined in the Communications Act of 1934, and as amended by the Telecommunications Act of 1996, and as further defined by the Federal Communications Commission in their orders.
Has the meaning given that term in Appendix B of the Modification of Final Judgment entered August 24, 1982, in United States v. Western Electric, Civil Action No. 82 0192 (United States District Court, District of Columbia), as amended by the Court in its orders issued prior to October 17, 1990.
The Federal Communications Commission.
International Long Distance Service is a Long Distance Service involving a telephone call originating in one country and terminating in another country.
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LONG DISTANCE SERVICES
1. General (Cont'd)
1.2 Definitions (Cont'd)
Interstate Long Distance Service is a Long Distance Service involving a telephone call originating in one state and terminating in another state (also referred to as a “state-to-state” call). The term “state” for purposes of Interstate Long Distance Service includes all Domestic points including all fifty (50) states and U.S. territories and possessions. Interstate Long Distance Service includes Interstate Operator Service offered by the Company as provided herein.
Interstate Operator Service is an Operator Service involving a telephone call originating in one state and terminating in another state. The term “state” for purposes of Interstate Operator Service includes all Domestic points including all fifty (50) states and U.S. territories and possessions.
Intrastate Long Distance Service is a Long Distance Service involving a telephone call originating and terminating in the same state (also referred to as a “in-state” call). Intrastate Long Distance Service includes intrastate operator service if offered by the Company as provided under the applicable tariff.
A telephone company, which furnishes local exchange services.
The term "Long Distance Service" denotes the furnishing of station-to-station direct dial interstate and international switched network services to the Customer for the completion of long distance voice and dial up low speed data transmissions over voice grade channel from the Company's Points of Presence to domestic points and international points and Calling Card Services made with the use of a Company issued Calling Card.
Operator Service
An Operator Service is a Long Distance Service provided by the Company that includes, as a component, any automatic or live assistance to a Customer to arrange for billing or completion, or both, of the Long Distance Service.
Person-to-Person Call
A call which is placed under the stipulation that the caller will speak only to a specific called party. Such a call is not completed until either the specific party named by the caller is contacted, or the caller agrees to speak to a different party.
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LONG DISTANCE SERVICES
1. General (Cont'd)
1.2 Definitions (Cont'd)
Rates, Terms and Conditions refers to this document as a whole comprising the rates, terms and conditions applicable to the provision of Services to Customers by the Company.
The offerings of the Company comprising Interstate Long Distance Service and International Long Distance Service.
The transmission of voice communications or, subject to the transmission capabilities of the service, the transmission of data, facsimile, signaling, metering, or any other form of intelligence.
Third Party Call
A call for which charges are billed, not to the originating telephone number, but to a third party telephone number which is neither the originating nor the terminating telephone number.
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LONG DISTANCE SERVICES
2. Terms and Conditions – Interstate and International Long Distance Services
2.1 Undertaking of the Company
(a) Scope
The Company is a carrier providing Interstate Long Distance Service and International Long Distance Service to Customers for their direct transmission of voice, data and other types of telecommunications within the United States, between points in the United States and international points, as described in these Rates, Terms and Conditions.
(b) Limitations
(i) The services provided pursuant to these Rates, Terms and Conditions are offered subject to the availability of facilities and the other provisions of these Rates, Terms and Conditions.
(ii) The Company does not undertake to transmit communications or messages, but rather furnishes facilities, Service and equipment for such transmissions by the Customer.
(iii) The Company retains the right to deny Service to any Customer which fails to comply with the rules and regulations of these Rates, Terms and Conditions, or other applicable rules, regulations or laws.
2.2 Obligations of the Customer
(a) All Customers assume general responsibilities in connection with the provision and use of the Company's Service. General responsibilities are described in this section. When facilities, equipment, and/or communication systems provided by others are connected to the Company's facilities, the Customer assumes the additional responsibilities as set forth in Section 2.2, herein.
(b) The Customer is responsible for the payment of all charges for any and all Services or facilities provided by the Company to the Customer.
(c) Subject to availability, the Customer may use specific codes to identify the users groups on its account and to allocate the cost of its service accordingly. The numerical composition of such codes shall be set forth by the Company to assure compatibility with the Company's accounting and automation systems and to avoid duplication of such specific codes.
(d) The Company reserves the right to discontinue the use of any code provided to the Customer and to substitute another code for such Customer's use.
(e) The Customer shall indemnify and save harmless the Company from and against all loss, liability, damage and expense, including reasonable counsel fees, due to claims for libel, slander, or infringement of copyright or trademark in connection with any material transmitted by the Customer using the Company's Services; and any other claim resulting from any act or omission of the Customer to the use of the Company's facilities.
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LONG DISTANCE SERVICES
2. Terms and Conditions – Interstate and International Long Distance Services (Cont’d)
2.2 Obligations of the Customer (Cont'd)
(f) Nothing contained herein, or in any other provision of these Rates, Terms and Conditions, or in any marketing materials issued by the Company shall give any Customer or person any ownership interest or proprietary right in any particular code issued by Company; provided, however, that a Customer that continues to subscribe to Company's Services will be provided a replacement code in the event such Customer's initial code is canceled.
(g) The Customer shall reimburse the Company for damages to the Company's facilities caused by any negligence or willful act or acts on the part of the Customer.
(h) The Customer shall pay and hold the Company harmless from the payment of all charges for service ordered by the Customer from the Local Exchange Carriers or other entities for long distance services and/or facilities connecting the Customer and the Company.
(i) In the event a suit is brought by the Company, or an attorney is retained by the Company to collect any bill or enforce the terms of these Rates, Terms and Conditions against a Customer, that Customer shall be responsible for payment of all reasonable attorney's fees, court costs, costs of investigation and any and all other related costs and expenses incurred by the Company in connection therewith.
(j) The Customer understands that the Services are furnished subject to the condition that there will be no abuse, fraudulent and/or illegal use thereof. Such activity includes, but is not limited to:
(i) Using the Service for any purpose which is in violation of any law.
(ii) Obtaining or attempting to obtain Services through any scheme, false representation and/or use of any fraudulent means or devices whatsoever with the intent to avoid payment, in whole or in part, of charges for Services, or assisting any other person or firm in such regard.
(iii) Attempting to, or actually obtaining, accessing, altering, or interfering with the communications and/or information by rearranging, tampering with or making any connection with any facilities of the Company or assisting any other person or firm in such regard.
(iv) Using the Services in a manner that interferes unreasonably with the use of Service by one or more other Customers.
(v) Using the Service to convey information deemed to be obscene, salacious, or prurient, to impersonate another person with fraudulent or malicious intent, to call another person or persons so frequently, at such times, or in such a manner as to annoy, abuse, or harass, or to convey information of a nature or in a manner that renders such conveyance unlawful.
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LONG DISTANCE SERVICES
2. Terms and Conditions – Interstate and International Long Distance Services (Cont’d)
2.2 Obligations of the Customer (Cont'd)
(k) The Customer, not the Company, shall be responsible for compliance with FCC Rules, 47 C.F.R. Part 68, and for all maintenance of such equipment and/or facilities.
2.3 Liabilities of the Company
Except as stated in this Section 2.3, the Company shall have no liability for damages of any kind arising out of or related to events, acts, rights or privileges contemplated in the Rates, Terms and Conditions.
(a) The liability of the Company for damages resulting in whole or in part from or arising in connection with the furnishing of Service under the Rates, Terms and Conditions including, but not limited to, mistakes, omissions, interruptions, delays, errors or other defects or misrepresentations shall not exceed an amount equal to the charges under the Rates, Terms and Conditions applicable to the specific call (or portion thereof) that was affected. No other liability shall attach to the Company.
(b) The Company shall not be liable for any failure of performance hereunder due to causes beyond its control, including, but not limited to: (1) acts of God, fires, flood or other catastrophes; (2) any law, order, regulation, directive, action or request of the United States Government, or any other government, including state and local governments having jurisdiction over the Company, or of any department, agency, bureau, corporation or other instrumentality of any one or more of said governments, or of any civil or military authority; or (3) national emergencies, insurrections, riots, wars or other labor difficulties.
(c) The Company shall not be liable for any act or omission of any other entity furnishing facilities, equipment, or services used by a Customer, with the Company's Services. In addition, the Company shall not be liable for any damages or losses due to the failure or negligence of any customer or due to the failure of customer provided equipment, facilities or services.
2.4 Service Orders
The Customer must place an Application for Service with the Company to initiate, cancel or change the Services provided pursuant to these Rates, Terms and Conditions. Applications for Services may be either in writing or orally and provide, at a minimum, the
following information:
(a) Customer's name(s), telephone number(s) and address(es). In the case of a corporation or partnership, a designated officer or agent shall be named as the contact person for such corporation or partnership.
(b) Name(s), address(es) and telephone number(s) of person(s) to whom notices from the Company to the Customer shall be addressed, if different from (a) above.
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LONG DISTANCE SERVICES
2. Terms and Conditions – Interstate and International Long Distance Services (Cont’d)
2.5 Charges and Payments for Service or Facilities
(a) Deposits
(i) The Company may, in order to safeguard its interests, require a Customer to make a suitable deposit or provide a surety bond or letter of credit in the amount of the required deposit as a guarantee of the payment of charges. The Company shall have the right to require the Customer to make a deposit prior to or at any time after provision of any Service, not to exceed three (3) months estimated charges. The Company may increase the amount of the deposit to reflect increases to the Customer's annual bill. The Customer will receive a receipt for the deposit.
(ii) Any deposit as referred to in this Section shall be held by the Company to secure the payment of the Customer's bill. At the Company's option, the deposit may be refunded or credited to the Customer at any time prior to the termination of Service.
(iii) Interest will be paid by the Company on all sums held on deposit at the rate established statutorily for customer deposits. The interest will be accrued for the period during which the deposit is held by the Company.
(b) Description of Payment and Billing Periods
(i) Service is provided and billed on a monthly basis. Service continues to be provided and billed on a monthly basis until canceled by the Customer through notice given to the Company.
(ii) When billing functions are performed by a company, commercial credit card company or others, the payment conditions and requirements of such company, commercial credit card company or other entity performing billing functions apply, including any applicable interest.
(iii) In the event a company, commercial credit card company or others ceases efforts to collect any amounts associated with the Company's charges, the Company may bill the Customer or the called party directly, and may utilize its own billing and collection procedures which shall be consistent with all applicable statutes, rules and regulations.
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LONG DISTANCE SERVICES
2. Terms and Conditions – Interstate and International Long Distance Services (Cont’d)
2.5 Charges and Payments for Service or Facilities (Cont'd)
(c) Taxes and Other Charges
In addition to payment for Services, the Customer must pay all taxes, fees, surcharges and other charges that the Company bills the Customer related to Services. Taxes and surcharges will be in the amounts that federal, state and local authorities require or permit the Company to bill the Customer. The company will not provide advance notice of changes to taxes and surcharges, except as required by applicable law. All such taxes and charges shall be separately shown and charged on bills rendered by Company or its billing agent.
(d) Payment and Late Payment Charge
(i) Payment will be due as specified on the Customer bill. Commencing after that due date, a late charge of up to the highest interest rate allowable by law will be applied to all amounts past due.
(ii) Collection procedures and the requirement for a deposit are unaffected by the application of a late payment charge. The late payment charge does not apply to unpaid balances associated with disputed amounts. Undisputed amounts on the same bill are subject to the late payment charge if unpaid and carried forward to the next bill.
(iii) Service may be denied or discontinued at the Company's discretion for nonpayment of amounts due the Company past the due date as specified in 2.5(d)(i). Restoration of Service will be subject to all applicable installation charges.
(e) Returned Check Charge
In cases where the Company issues direct bills to Customers, and payment by check is returned for insufficient funds, or is otherwise not processed for payment, there will be a charge as set forth herein. Such charge will be applicable on each occasion when a check is returned or not processed.
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LONG DISTANCE SERVICES
2. Terms and Conditions – Interstate and International Long Distance Services (Cont’d)
2.5 Charges and Payments for Service or Facilities (Cont'd)
(f) Credit Allowance/Service Interruptions
(i) Credit for failure of Service will be allowed only when failure is caused by or occurs in the Company's facilities or equipment owned, provided and billed for by the Company. A credit allowance is not applicable for any period during which Customer cannot utilize the Service, except for such period where the Service is interrupted by the Company for access to its facilities for the purposes of investigating and clearing troubles and/or maintenance.
(ii) Credit allowances for failure of Service or equipment starts when the Customer notifies the Company of the failure and ceases when the operation has been restored and an attempt has been made to notify the Customer by the Company.
(iii) The Customer shall notify the Company of failures of Service or equipment and make reasonable attempts to ascertain that the failure is not caused by Customer Provided Equipment or Customer provided facilities, any act, or omission of the Customer, or in wiring or equipment connected to the Customer's terminal.
(iv) Only those portions of the Service or equipment operation disabled will be credited.
(v) Any credit provided to the Customer under these Rates, Terms and Conditions shall be determined in accordance with the provisions of Section 2.5(g).
(g) Service Interruption Measurement
(i) In the event of an interruption of Service that exceeds the minimum requirements set forth in this paragraph, the Company shall make a credit allowance at the Customer's request for a pro rata adjustment of all Service charges billed by the Company for Services rendered inoperative by the interruption. The credit allowance will be computed by dividing the duration of the service interruption measured in twenty-four (24) hour days, from the time the interruption is reported to the Company, by a standard thirty (30) day month, and then multiplying the result by the Company's fixed monthly charges for each interrupted Service.
(ii) A credit allowance will not be given for interruptions caused by the negligence or willful act of the Customer, or interruptions caused by failure of equipment or service not provided by the Company.
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LONG DISTANCE SERVICES
2. Terms and Conditions – Interstate and International Long Distance Services (Cont’d)
2.6 Termination or Denial of Service by the Company
In the event of nonpayment of any bill rendered or any required deposit, the Company may, after written notice, suspend Customer’s Service. The Company may, immediately and without notice to Customer, and without liability of any nature, temporarily deny, terminate, or suspend Customer’s Service:
(a) in the event Customer or Customer’s agent: (i) willfully damages the Company’s equipment, interferes with use of the Company's Service by other customers of the Company; (ii) unreasonably places capacity demands upon the Company's facilities or Service; or (iii) violates any statute or provision of law, or any rule or regulation of any state or federal regulatory agency relating to communications; or (iv) otherwise fails to comply with the provisions of the Rates, Terms and Conditions or applicable law; or
(b) in the event Customer becomes insolvent, is the subject of any formal legal proceeding commenced in a court involving a voluntary or involuntary petition or proceeding in bankruptcy, seeks protection or relief from creditors in a formal legal proceeding after a filing for such relief, or executes an assignment for the benefit of creditors; or
(c) in the event that the Company determines that any Service is being used fraudulently or illegally, whether by Customer or Customer’s agent.
.
2.7 Billing Disputes
If the Customer believes they have been billed by the Company in error, the Customer must contact the Company within sixty (60) days of the date of the bill which contains the disputed charge. Refunds or adjustments will not be issued for any charge that is more than sixty (60) days old at the time the Customer notifies the Company. The Customer may withhold from payment to the Company the disputed portion of any bill pending resolution of the dispute. The Customer must pay all non-disputed charges on the bill by the due date indicated on the bill. The Company will notify the Customer of the results of its inquiry, and either adjust the billing, issue a credit, or notify the Customer that all or a portion of the disputed amount is still owed. The Customer will be required to pay such amount within fifteen, (15) days thereafter, and if the Customer fails to pay this amount within the time required, the Customer’s account will be deemed past due and unpaid and the Customer’s Service subject to termination under Section 2.6 above. Any payments the Customer withholds pending resolution of the dispute may be subject to a late payment charge at the highest interest rate allowable by law applied to past due amounts.
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LONG DISTANCE SERVICES
3. General Classification and Description of the Company's Service – Interstate and International Long Distance Services
3.1 Service Points
(a) The Company provides originating Service from domestic points in the United States to domestic points identified in these Rates, Terms and Conditions.
(b) The Company provides terminating Service from domestic points in the United States to international points identified in these Rates, Terms and Conditions.
3.2 Measurements
(a) Availability of Service
The Service is available at the rates listed in Sections 4 and 5, through subscription to any of the long distance service offerings available from the Company. Each of these offerings utilizes the same rate schedules but have different rates and billing increments for each of the rate schedules.
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LONG DISTANCE SERVICES
3. General Classification and Description of the Company's Service – Interstate and International Long Distance Services (Cont’d)
3.3 Timing of Calls
Unless otherwise indicated in these Rates, Terms and Conditions, Interstate is timed by the Company in six (6) second and international calls are timed by the Company in six (6) second. Timing begins at the "starting event" and ends at the "terminating event," unless otherwise specified. "Ring-busy" and "ring-no-answer" calls will not knowingly be charged to the Customer and if charged in error, will be credited by the Company to the Customer. Time between the starting event and the terminating event is the call duration. The minimum call duration for a completed call is eighteen (18) seconds, unless otherwise specified.
(b) The starting event occurs when the Company's terminal experiences an "Incoming Signaling Protocol Successful," i.e., upon the seizure of an inbound trunk.
(c) The terminating event occurs when the Company's terminal receives a signal from the Local Exchange Carrier that either the calling party or the called party has hung up.
(d) There shall be no charge for unanswered calls. Upon receiving reasonable and adequate notice of billing from a Customer for any such call, the Company may issue a credit in an amount equal to the charge for the call. Calls which are in progress longer than one minute will be presumed to have been answered.
(e) Applicable Long Distance Service rates may be quoted in terms of initial and additional minutes. The initial minute is the first minute or any fraction thereof after connection is made. The additional minute is each minute or any fraction thereof after the initial minute.
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LONG DISTANCE SERVICES
3. General Classification and Description of the Company's Service – Interstate and International Long Distance Services (Cont’d)
3.4 Method of Applying Rates
(a) Interstate Long Distance Services
(i) Unless specified otherwise in these Rates, Terms and Conditions, the duration of each call for billing purposes will be rounded off to the nearest higher six (6) second increment.
International Long Distance Services
(i) Calls that begin in one rate period and terminate in another will be billed for the entire call duration at the rate applicable at the commencement of the call.
Unless specified otherwise in these Rates, Terms and Conditions, the duration of each call for billing purposes will be rounded off to the nearest higher six (6) second increment.
Calling Card Services
Calls that begin in one rate period and terminate in another will be billed for the entire call duration at the rate applicable at the commencement of the call.
Unless specified otherwise in these Rates, Terms and Conditions, the duration of each call for billing purposes will be rounded off to the nearest higher one (1) minute increment.
Toll Free Services
Calls that begin in one rate period and terminate in another will be billed for the entire call duration at the rate applicable at the commencement of the call.
Unless specified otherwise in these Rates, Terms and Conditions, the duration of each call for billing purposes will be rounded off to the nearest higher six (6) second increment.
3.5 Promotional Discounts
The Company may from time to time offer promotional discounts. Such discounts will be for a specified period of time, will not exceed published rates, and will be offered to all qualifying Customers.
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LONG DISTANCE SERVICES
3. General Classification and Description of the Company's Service – Interstate and International Long Distance Services (Cont’d)
3.7 Dialed Long Distance Services
(a) Dialed Long Distance Services are measured use, full time services utilizing interstate and international communications facilities. When appropriate access arrangements exist, these switched services are available on a presubscription (Equal Access) basis. Otherwise, where available, the Services require that a Customer access the Company's network via an alternative access code arrangement such as "950 XXXX" plus the Customer's security code, a toll-free "1 800" telephone number with the Customer's security code, or via "1-0-1-XXXX" code with Customer security code.
(b) Depending upon the service option chosen by the Customer, the charges for the use of such interstate or international communications facilities may be based upon the time of day, the total minutes of use and/or the distance of each call.
(c) All Customers shall be charged the rates identified in Sections 4 and 5.
(d) Domestic points include all fifty (50) states and all U.S. territories and possessions as defined in the Communications Act of 1934, and as amended by the Telecommunications Act of 1996, and as further defined by the Federal Communications Commission in their orders.
3.8 800 Service
(a) 800 Service is a one-way inbound service originating on feature group facilities provided by the Company and terminating on a regular telephone line. The Customer is responsible for payment of all charges associated with such terminating calls rather than the calling party.
JUNE 11, 2003
E. RITTER COMMUNICATIONS, INC. RATES, TERMS AND CONDITIONS
DBA RITTER COMMUNICATIONS, INC. Page 4-1
LONG DISTANCE SERVICES
4. Rates for Interstate Long Distance Service
4.1 Returned Check Charge
A Customer whose payment by check is returned for insufficient funds, or is otherwise not processed for payment, will be subject to a returned check charge. Such charge will be applicable on each occasion when a check is returned or not processed. If the returned check was for a combined interstate and international balance, only a single returned check charge will apply.
Per Occasion $20.00
4.2 Rate Schedules
(a) Direct Dialed Rates
The rate schedules for the contiguous U.S. are determined by Optional Calling Plans, see Section 4.3 Optional Calling Plan.
The following is the rate schedule for noncontiguous U.S., which are not included in Optional Calling Plans:
Alaska $ 0.17
Hawaii $ 0.17
Puerto Rico $ 0.17
U.S. Virgin Islands $ 0.17
(b) Toll Free Rates
The rate schedules are determined by Optional Calling Plans, see Section 4.3 Optional Calling Plan.
JUNE 11, 2003
E. RITTER COMMUNICATIONS, INC. RATES, TERMS AND CONDITIONS
DBA RITTER COMMUNICATIONS, INC. Page 4-2
LONG DISTANCE SERVICES
4. Rates for Interstate Long Distance Service – Continued
Rate Schedules – Continued
(c) Operator Assistance Service Rates
The following rates for Operator Assistance Service will apply in addition to the rates for long distance service as found in this tariff, regardless of time of day or day of week.
Station to Station operator assisted sent-paid, collect, third number
and non-Customer dialed calling card calls $ 3.00 per call
Directory Assistance Call Completion $ 3.00 per call
Person to Person operator assisted local call $ 3.00 per call
Station to Station dialed calling card call $ 0.85 per call
(d) Directory Assistance
Rates for directory assistance service for residential and business customers are as follows:
Local Directory Assistance $ 1.50 per call
Directory Assistance $ 0.85 per call
(e) FCC Payphone Surcharge
Connection Charge for placing Calling Card
calls placed from Payphones $ 0.30 per call
JUNE 11, 2003
E. RITTER COMMUNICATIONS, INC. RATES, TERMS AND CONDITIONS
DBA RITTER COMMUNICATIONS, INC. Page 4-3
LONG DISTANCE SERVICES
4. Rates for Interstate Long Distance Service – Continued
OPTIONAL CALLING PLAN FOR INTERSTATE TRAFFIC
General
The Optional Calling Plan is furnished under the guidelines contained in this Tariff.
(i) The Optional Calling Plan is an optional plan for a flat rate for one-way originating dial station-to-station Intrastate or Interstate messages and Inbound Toll Free (800) calls, to anywhere in the Continental U.S. offered to residential and business customers. Toll Free (800) calls that originate from a U.S. Payphone will incur an additional surcharge. For all other classes of messages other than dial station to station, the appropriate calling rates and charges as specified in the Long Distance Message Telecommunications Tariff apply. Dial station to station service is that service where the person originating the call from other than a public (coin and coinless) or semi public telephone dials the telephone number desired and the call is completed without the assistance of a telephone company operator and the call is not billed to a number other than the originating telephone number except: when an operator records the originating telephone number where no automatic recording equipment is available; when an operator reaches the called telephone number where service components are not available for dial completion; when an operator places a call for a calling party who identifies himself as being handicapped and unable to dial the call because of his handicap; and when an operator re establishes a call which has been interrupted after the called number has been reached.
(ii) The Optional Calling Plan will be provided subject to equipment availability.
(iii) The plan is not offered with Public (Coin and Coinless), Semi Public, Foreign Exchange, Foreign Zone Service and Foreign Serving Office. With the exception of Toll Free (800) calls that originate from a U.S. Payphone which will incur an additional surcharge of $0.30 per connection charge.
(iv) This plan is available to hotel/motel customers, interexchange carriers, resellers, or cellular carriers for administrative use only. Interexchange carrier denotes any individual, partnership, association, joint stock company, trust, governmental entity or corporation engaged for hire in intrastate/interstate communication by wire or radio, between two or more exchanges. A reseller is a customer that subscribes to communications services or facilities by one entity and reoffers communications services to its patrons for payment.
JUNE 11, 2003
E. RITTER COMMUNICATIONS, INC. RATES, TERMS AND CONDITIONS
DBA RITTER COMMUNICATIONS, INC. Page 4-4
LONG DISTANCE SERVICES
4. Rates for Interstate Long Distance Service – Continued
4.3 OPTIONAL CALLING PLAN FOR INTERSTATE TRAFFIC - Continued
General – Continued
(v) This plan may not be used with any service that is shared or resold.
(vi) The minimum contract period for an Optional Calling Plan is twelve (12) months.
(vii) Disabled persons who have been certified to the Company as having a hearing or speed impairment which necessitates that they communicate via a telecommunications device (e.g., teletypewriter or similar keyboard communications equipment) will receive, upon written application to the Telephone Company, a reduction on dial station to station calls placed from the premises of the certified residence account where the telecommunications device is located.
On all dial station to station calls under the Optional Calling Plan, a 50 percent discount will apply. Certification of the hearing and/or speech disability requires the completion of an application form certified by a physician, otolaryncologist, audiologist, licensed speech language pathologist or an authorized agency representing hearing and speech disabled individuals.
(viii) To the extent applicable and where not specified in this tariff the general regulations in the Long Distance Message Telecommunications Service Tariff are herein incorporated by reference.
(ix) The Company may, during certain specified periods, offer promotional rates to be either a temporary reduction or waiver of the monthly recurring rate of a tariffed OCP option for the purpose of encouraging customer interest in and evaluation of a particular OCP option. The Company will notify the Commission 30 days in advance, by letter, specifying the OCP options involved, the terms, and locations of the promotion, and the dates of the promotion. Promotional rates can be applied to new or to change options ordered during the promotional period. The letter will reference Docket Number 86 033 A.
The Optional Calling Plans will be billed in one tenth of a minute (six second) increments with an eighteen (18) second minimum. After the initial eighteen (18) second minimum any fraction thereof is rounded to the next one-tenth minute.
JUNE 11, 2003
E. RITTER COMMUNICATIONS, INC. RATES, TERMS AND CONDITIONS
DBA RITTER COMMUNICATIONS, INC. Page 4-5
LONG DISTANCE SERVICES
4. Rates for Interstate Long Distance Service – Continued
4.3 OPTIONAL CALLING PLAN FOR INTERSTATE TRAFFIC – Continued
(a) Ritter Communications L01 Plan
(i) General
This option provides for a flat rate for one-way originating dial station-to-station Intrastate or Interstate messages and Inbound Toll Free (800) calls, to anywhere in the Continental U.S. offered to residential and business customers. Toll Free (800) calls that originate from a U.S. Payphone will incur an additional surcharge. Directory Assistance calls will not be included in this plan.
The monthly commitment level for this plan is $0.00 to $99.00 per month.
This plan will be billed in one tenth of a minute (six second) increments with an eighteen (18) second minimum. After the initial eighteen (18) second minimum any fraction thereof is rounded to the next one-tenth minute.
(ii) Rates
The per minute charge is $0.06 per minute.
Toll free calls originating from a payphone are subject to a connection charge of $0.30 per call.
JUNE 11, 2003
E. RITTER COMMUNICATIONS, INC. RATES, TERMS AND CONDITIONS
DBA RITTER COMMUNICATIONS, INC. Page 4-6
LONG DISTANCE SERVICES
4. Rates for Interstate Long Distance Service – Continued
4.3 OPTIONAL CALLING PLAN FOR INTERSTATE TRAFFIC
(a) Ritter Communications L02 Plan
(i) General
This option provides for a flat rate for one-way originating dial station-to-station Intrastate or Interstate messages and Inbound Toll Free (800) calls, to anywhere in the Continental U.S. offered to residential and business customers. Toll Free (800) calls that originate from a U.S. Payphone will incur an additional surcharge. Directory Assistance calls will not be included in this plan.
The monthly commitment level for this plan is $100.00 to $249.00 per month.
This plan will be billed in one tenth of a minute (six second) increments with an eighteen (18) second minimum. After the initial eighteen (18) second minimum any fraction thereof is rounded to the next one-tenth minute.
(ii) Rates
The per minute charge is $0.0585 per minute.
Toll free calls originating from a payphone are subject to a connection charge of $0.30 per call.
JUNE 11, 2003
E. RITTER COMMUNICATIONS, INC. RATES, TERMS AND CONDITIONS
DBA RITTER COMMUNICATIONS, INC. Page 4-7
LONG DISTANCE SERVICES
4. Rates for Interstate Long Distance Service – Continued
4.3 OPTIONAL CALLING PLAN FOR INTERSTATE TRAFFIC
(a) Ritter Communications L03 Plan
(i) General
This option provides for a flat rate for one-way originating dial station-to-station Intrastate or Interstate messages and Inbound Toll Free (800) calls, to anywhere in the Continental U.S. offered to residential and business customers. Toll Free (800) calls that originate from a U.S. Payphone will incur an additional surcharge. Directory Assistance calls will not be included in this plan.
The monthly commitment level for this plan is $249.00 to$ 499.00 per month.
This plan will be billed in one tenth of a minute (six second) increments with an eighteen (18) second minimum. After the initial eighteen (18) second minimum any fraction thereof is rounded to the next one-tenth minute.
(ii) Rates
The per minute charge is $0.0545 per minute.
Toll free calls originating from a payphone are subject to a connection charge of $0.30 per call.
JUNE 11, 2003
E. RITTER COMMUNICATIONS, INC. RATES, TERMS AND CONDITIONS
DBA RITTER COMMUNICATIONS, INC. Page 4-8
LONG DISTANCE SERVICES
4. Rates for Interstate Long Distance Service – Continued
4.3 OPTIONAL CALLING PLAN FOR INTERSTATE TRAFFIC
(a) Ritter Communications L04 Plan
(i) General
This option provides for a flat rate for one-way originating dial station-to-station Intrastate or Interstate messages and Inbound Toll Free (800) calls, to anywhere in the Continental U.S. offered to residential and business customers. Toll Free (800) calls that originate from a U.S. Payphone will incur an additional surcharge. Directory Assistance calls will not be included in this plan.
The monthly commitment level for this plan is $500.00 and above per month.
This plan will be billed in one tenth of a minute (six second) increments with an eighteen (18) second minimum. After the initial eighteen (18) second minimum any fraction thereof is rounded to the next one-tenth minute.
(ii) Rates
The per minute charge is $0.0525 per minute.
Toll free calls originating from a payphone are subject to a connection charge of $0.30 per call.
JUNE 11, 2003
E. RITTER COMMUNICATIONS, INC. RATES, TERMS AND CONDITIONS
DBA RITTER COMMUNICATIONS, INC. Page 5-1
LONG DISTANCE SERVICES
5. Rates for International Long Distance Service
5.1 Returned Check Charge
A Customer whose payment by check is returned for insufficient funds, or is otherwise not processed for payment, will be subject to a returned check charge. Such charge will be applicable on each occasion when a check is returned or not processed. If the returned check was for a combined interstate and international balance, only a single returned check charge will apply.
Per Occasion $20.00
5.2 Rate Schedules
The International Rates listed are the same for all Rate Plans regardless of the Domestic Pricing in place. For all countries noted with “Cell Surcharge” next to the respective country, there will be a $ 0.25 connection charge for all calls that are made to a Cellular Phone number in those countries.
All International Direct Dialed calling will be billed in six (6) second increments with a thirty (30) second minimum. All International Calling Card calling will be billed in one (1) minute minimum.
5.2.1 International Rate Table
The following are the Direct Dialed and Calling Card per minute rates for International Calling.
|
Country |
Switch Rate Per Minute |
Calling Card Rate Per Minute |
|
MEXICO |
|
|
|
Band 1 |
$0.20 |
$0.25 |
|
Band 2 |
$0.20 |
$0.25 |
|
Band 3 |
$0.20 |
$0.25 |
|
Band 4 |
$0.20 |
$0.25 |
|
Band 5 |
$0.20 |
$0.25 |
|
Band 6 |
$0.20 |
$0.25 |
|
Band 7 |
$0.20 |
$0.25 |
|
Band 8 |
$0.20 |
$0.25 |
|
|
|
|
|
CANADA |
|
|
|
Canada - Alberta |
$0.08 |
$0.11 |
|
Canada - British Columbia |
$0.08 |
$0.11 |
|
Canada - Manitoba |
$0.08 |
$0.11 |
|
Canada - New Brunswick |
$0.08 |
$0.11 |
|
Canada - Nova Scotia |
$0.08 |
$0.11 |
|
Canada - Ontario |
$0.08 |
$0.11 |
|
Canada - Saskatchewan |
$0.08 |
$0.11 |
|
Canada - Quebec |
$0.08 |
$0.11 |
JUNE 11, 2003
E. RITTER COMMUNICATIONS, INC. RATES, TERMS AND CONDITIONS
DBA RITTER COMMUNICATIONS, INC. Page 5-2
LONG DISTANCE SERVICES
5. Rates for International Long Distance Service – Continued
5.2 Rate Schedules – Continued
5.2.1 International Rate Table – Continued
The following are the Direct Dialed and Calling Card per minute rates for International Calling.
|
Country |
Switch Rate Per Minute |
Calling Card Rate Per Minute |
|
Afghanistan |
N/A |
N/A |
|
Albania |
$0.29 |
$0.39 |
|
Algeria |
$0.34 |
$0.51 |
|
American Samoa |
N/A |
N/A |
|
Andorra |
$0.22 |
$0.41 |
|
Angola |
N/A |
N/A |
|
Anguilla |
$0.70 |
$0.70 |
|
Antarctica |
N/A |
N/A |
|
Antigua |
$0.47 |
$0.58 |
|
Argentina |
$0.20 |
$0.32 |
|
Armenia |
$0.31 |
$0.80 |
|
Aruba |
N/A |
N/A |
|
Ascension Island |
N/A |
N/A |
|
Austrailia (Cell surcharge) |
$0.11 |
$0.14 |
|
Austria (Cell Surcharge) |
$0.12 |
$0.22 |
|
Azerbaiijan Rep |
$0.28 |
$0.57 |
|
Azores |
$0.22 |
N/A |
|
Bahamas |
$0.31 |
$0.31 |
|
Bahrain |
N/A |
N/A |
|
Bangladesh |
N/A |
N/A |
|
Barbados |
$0.41 |
$0.47 |
|
Belarus |
$0.29 |
$0.37 |
|
Belgium (Cell Surcharge) |
$0.11 |
$0.17 |
|
Belize |
N/A |
N/A |
|
Benin |
N/A |
N/A |
|
Bermuda |
$0.32 |
$0.31 |
|
Bhutan |
N/A |
N/A |
|
Bolivia |
$0.41 |
$0.51 |
|
Bosnia-Herzegovina |
$0.41 |
$0.60 |
|
Botswana |
N/A |
N/A |
|
Brazil |
$0.21 |
$0.27 |
|
British Virgin Islands |
$0.34 |
$0.41 |
JUNE 11, 2003
E. RITTER COMMUNICATIONS, INC. RATES, TERMS AND CONDITIONS
DBA RITTER COMMUNICATIONS, INC. Page 5-3
LONG DISTANCE SERVICES
5. Rates for International Long Distance Service – Continued
5.2 Rate Schedules – Continued
5.2.1 International Rate Table – Continued
The following are the Direct Dialed and Calling Card per minute rates for International Calling.
|
Country |
Switch Rate Per Minute |
Calling Card Rate Per Minute |
|
Brunei |
N/A |
N/A |
|
Bulgaria |
$0.28 |
$0.41 |
|
Burkina Faso |
N/A |
N/A |
|
Burma-Myanmar |
$1.37 |
$1.37 |
|
Burundi |
N/A |
N/A |
|
Cambodia |
N/A |
N/A |
|
Cameroon |
N/A |
N/A |
|
Cape Verde Islands |
N/A |
N/A |
|
Cayman Islands |
$0.55 |
$0.52 |
|
Central Aftrican Rep. |
N/A |
N/A |
|
Chad Republic |
N/A |
N/A |
|
Chile |
$0.17 |
$0.25 |
|
China |
$0.24 |
$0.37 |
|
Columbia |
$0.23 |
$0.41 |
|
Comoros |
N/A |
N/A |
|
Congo |
N/A |
N/A |
|
Cook Islands |
N/A |
N/A |
|
Costa Rica |
$0.23 |
$0.31 |
|
Croatia |
$0.31 |
$0.37 |
|
Cuba |
$0.77 |
$0.77 |
|
Cyprus |
$0.27 |
$0.48 |
|
Czech Republic |
$0.28 |
$0.37 |
|
Denmark (Cell Surcharge) |
$0.11 |
$0.17 |
|
Diego Carcia |
N/A |
N/A |
|
Djibouti |
N/A |
N/A |
|
Dominica |
$0.69 |
$0.69 |
|
Dominican Republic |
$0.20 |
$0.29 |
|
Ecuador |
$0.34 |
$0.38 |
|
Egypt |
$0.45 |
$0.51 |
|
El Salvador |
$0.34 |
$0.37 |
|
Equi Guinea |
N/A |
N/A |
|
Eritrea |
N/A |
N/A |
|
Estonia |
$0.17 |
$0.41 |
JUNE 11, 2003
E. RITTER COMMUNICATIONS, INC. RATES, TERMS AND CONDITIONS
DBA RITTER COMMUNICATIONS, INC. Page 5-4
LONG DISTANCE SERVICES
5. Rates for International Long Distance Service – Continued
5.2 Rate Schedules – Continued
5.2.1 International Rate Table – Continued
The following are the Direct Dialed and Calling Card per minute rates for International Calling.
|
Country |
Switch Rate Per Minute |
Calling Card Rate Per Minute |
|
Ethiopia |
N/A |
N/A |
|
Faeroe Islands |
N/A |
N/A |
|
Falkland Islands |
N/A |
N/A |
|
Fiji Islands |
$0.87 |
$1.00 |
|
Finland (Cell surcharge) |
$0.11 |
$0.22 |
|
France (Cell surcharge) |
$0.10 |
$0.14 |
|
French Antilles - Martinique |
$0.34 |
$0.37 |
|
French Guinea |
$0.37 |
$0.51 |
|
French Polynesia |
$0.47 |
$0.81 |
|
Gabon |
N/A |
N/A |
|
Gambia |
N/A |
N/A |
|
Georgia |
$0.22 |
$0.59 |
|
Germany (Cell Surcharge) |
$0.10 |
$0.12 |
|
Ghana |
N/A |
N/A |
|
Gilbralter |
$0.55 |
$0.55 |
|
Greece (Cell Surcharge) |
$0.15 |
$0.30 |
|
Athens (Cell Surcharge) |
$0.11 |
$0.30 |
|
Greenland |
$0.61 |
$0.61 |
|
Grenada |
$0.74 |
$0.74 |
|
Guadeloupe |
N/A |
N/A |
|
Guam |
$0.31 |
$0.31 |
|
Guantonamo Bay |
$0.65 |
$0.65 |
|
Guatemala |
$0.29 |
$0.31 |
|
Guinea |
N/A |
N/A |
|
Guinea Bissau |
N/A |
N/A |
|
Guyana |
N/A |
N/A |
|
Haiti |
N/A |
N/A |
|
Honduras |
$0.46 |
$0.46 |
|
Hong Kong |
$0.10 |
$0.19 |
|
Hungary |
$0.22 |
$0.25 |
|
Iceland |
$0.22 |
$0.25 |
|
India |
$0.41 |
$0.57 |
|
Bombay |
$0.31 |
$0.46 |
JUNE 11, 2003
E. RITTER COMMUNICATIONS, INC. RATES, TERMS AND CONDITIONS
DBA RITTER COMMUNICATIONS, INC. Page 5-5
LONG DISTANCE SERVICES
5. Rates for International Long Distance Service – Continued
5.2 Rate Schedules – Continued
5.2.1 International Rate Table – Continued
The following are the Direct Dialed and Calling Card per minute rates for International Calling.
|
Country |
Switch Rate Per Minute |
Calling Card Rate Per Minute |
|
New Delhi |
$0.31 |
$0.54 |
|
Indonesia |
$0.31 |
$0.85 |
|
Marisat - Alt West |
$6.02 |
$6.02 |
|
Marisat - Indian Ocean |
$6.02 |
$6.02 |
|
Marisat - Pacific Ocean |
$6.02 |
$6.02 |
|
Marisat - W. Atlantic |
$6.02 |
$6.02 |
|
Iran |
$0.71 |
$0.81 |
|
Iraq |
N/A |
N/A |
|
Ireland (Cell Surcharge) |
$0.12 |
$0.22 |
|
Israel (Cell Surcharge) |
$0.14 |
$0.22 |
|
Italy (Cell surcharge) |
$0.13 |
$0.17 |
|
Ivory Coast |
N/A |
N/A |
|
Jamaica |
$0.74 |
$0.74 |
|
Japan (Cell Surcharge) |
$0.14 |
$0.19 |
|
Jordan |
$0.61 |
$0.82 |
|
Kazakhistan |
$0.27 |
$0.61 |
|
Kenya |
N/A |
N/A |
|
Kiribati |
N/A |
N/A |
|
Korea, North |
$0.80 |
$0.80 |
|
Korea, South |
$0.14 |
$0.31 |
|
Kuwait |
$0.41 |
$0.91 |
|
Kyrgyzstan |
$0.51 |
$0.54 |
|
Laos |
N/A |
N/A |
|
Latvia |
$0.25 |
$0.41 |
|
Lebanon |
$0.44 |
$0.70 |
|
Lesotho |
N/A |
N/A |
|
Liberia |
N/A |
N/A |
|
Libya |
N/A |
N/A |
|
Liechtenstein |
$0.24 |
$0.31 |
|
Lithuania |
$0.31 |
$0.41 |
|
Luxembourg |
$0.24 |
$0.31 |
|
Macao |
N/A |
N/A |
|
Macedonia |
$0.41 |
$0.41 |
JUNE 11, 2003
E. RITTER COMMUNICATIONS, INC. RATES, TERMS AND CONDITIONS
DBA RITTER COMMUNICATIONS, INC. Page 5-6
LONG DISTANCE SERVICES
5. Rates for International Long Distance Service – Continued
5.2 Rate Schedules – Continued
5.2.1 International Rate Table – Continued
The following are the Direct Dialed and Calling Card per minute rates for International Calling.
|
Country |
Switch Rate Per Minute |
Calling Card Rate Per Minute |
|
Madagascar |
N/A |
N/A |
|
Malawi |
N/A |
N/A |
|
Malaysia |
$0.29 |
$0.29 |
|
Maldives |
$0.92 |
$0.92 |
|
Mali Republic |
N/A |
N/A |
|
Malta |
$0.31 |
$0.48 |
|
Marshall Islands |
N/A |
N/A |
|
Mauritania |
N/A |
N/A |
|
Mauritius |
N/A |
N/A |
|
Micronesia |
N/A |
N/A |
|
Moldova |
$0.27 |
$0.58 |
|
Monaco |
$0.22 |
$0.31 |
|
Mongolia |
$1.01 |
$1.01 |
|
Montserrat |
$0.73 |
$0.73 |
|
Morocco |
$0.37 |
$0.47 |
|
Mozambique |
N/A |
N/A |
|
Nambia |
N/A |
N/A |
|
Nauru |
N/A |
N/A |
|
Nepal |
N/A |
N/A |
|
Netherlands (Cell surcharge) |
$0.11 |
$0.22 |
|
Netherlands Antilles |
$0.41 |
$0.47 |
|
Nevis |
$0.71 |
$0.71 |
|
New Caladonia |
N/A |
N/A |
|
New Zealand |
$0.21 |
$0.27 |
|
Nicaragua |
$0.47 |
$0.79 |
|
Niger |
N/A |
N/A |
|
Nigeria |
N/A |
N/A |
|
Niue Island |
N/A |
N/A |
|
Norway (Cell Surcharge) |
$0.11 |
$0.19 |
|
Oman |
N/A |
N/A |
|
Pakistan |
N/A |
N/A |
|
Palau |
N/A |
N/A |
|
Panama |
$0.42 |
$0.67 |
JUNE 11, 2003
E. RITTER COMMUNICATIONS, INC. RATES, TERMS AND CONDITIONS
DBA RITTER COMMUNICATIONS, INC. Page 5-7
LONG DISTANCE SERVICES
5. Rates for International Long Distance Service – Continued
5.2 Rate Schedules – Continued
5.2.1 International Rate Table – Continued
The following are the Direct Dialed and Calling Card per minute rates for International Calling.
|
Country |
Switch Rate Per Minute |
Calling Card Rate Per Minute |
|
Papua New Guinea |
N/A |
N/A |
|
Paraguay |
$0.61 |
$0.76 |
|
Peru |
$0.31 |
$0.34 |
|
Philippines |
$0.28 |
$0.40 |
|
Poland |
$0.19 |
$0.25 |
|
Warsaw |
$0.19 |
$0.22 |
|
Portugal (Cell Surcharge) |
$0.13 |
$0.27 |
|
Reunion Island |
N/A |
N/A |
|
Romania |
$0.31 |
$0.44 |
|
Russia |
$0.21 |
$0.31 |
|
Moscow |
$0.10 |
$0.31 |
|
St. Petersburg |
$0.15 |
$0.31 |
|
Rwanda |
N/A |
N/A |
|
San Marino |
$0.17 |
$0.25 |
|
Sao Tome |
N/A |
N/A |
|
Saudia Arabia |
$0.57 |
$0.81 |
|
Senegal Republic |
N/A |
N/A |
|
Seychelles Island |
N/A |
N/A |
|
Sierra Leone |
N/A |
N/A |
|
Singapore |
$0.25 |
$0.29 |
|
Slovakia |
$0.26 |
$0.31 |
|
Slovenia |
$0.27 |
$0.27 |
|
Solomon Islands |
N/A |
N/A |
|
Somalia |
N/A |
N/A |
|
South Africa |
$0.26 |
$0.42 |
|
Spain (Cell Surcharge) |
$0.12 |
$0.24 |
|
Sri Lanka |
N/A |
N/A |
|
St. Helena |
N/A |
N/A |
|
St. Kitts |
$0.71 |
$0.71 |
|
St. Lucia |
$0.51 |
$0.68 |
|
St. Pierre/Miquelon |
$0.47 |
$0.47 |
|
St. Vincent |
$0.77 |
$0.77 |
|
Sudan |
N/A |
N/A |
JUNE 11, 2003
E. RITTER COMMUNICATIONS, INC. RATES, TERMS AND CONDITIONS
DBA RITTER COMMUNICATIONS, INC. Page 5-8
LONG DISTANCE SERVICES
5. Rates for International Long Distance Service – Continued
5.2 Rate Schedules – Continued
5.2.1 International Rate Table – Continued
The following are the Direct Dialed and Calling Card per minute rates for International Calling.
|
Country |
Switch Rate Per Minute |
Calling Card Rate Per Minute |
|
Suriname |
N/A |
N/A |
|
Swaziland |
N/A |
N/A |
|
Sweden (Cell Surcharge) |
$0.11 |
$0.13 |
|
Switzerland (Cell surcharge) |
$0.11 |
$0.12 |
|
Syria |
N/A |
N/A |
|
Tajikstan |
$0.37 |
$0.62 |
|
Taiwan |
$0.17 |
$0.20 |
|
Tanzania |
$0.81 |
$0.81 |
|
Thailand |
$0.36 |
$0.47 |
|
Togo |
N/A |
N/A |
|
Tokelan |
N/A |
N/A |
|
Tonga |
N/A |
N/A |
|
Trinidad/Tobago |
$0.72 |
$0.61 |
|
Tunisia |
$0.61 |
$0.61 |
|
Turkey |
$0.25 |
$0.47 |
|
Turkmenistan |
$0.37 |
$0.87 |
|
Turks/Caicos |
$0.61 |
$0.70 |
|
Uganda |
N/A |
N/A |
|
Ukraine |
$0.28 |
$0.37 |
|
United Arab Emirates |
N/A |
N/A |
|
United Kingdom (Cell Surcharge) |
$0.09 |
$0.11 |
|
Uruguay |
N/A |
N/A |
|
Uzbekistan |
$0.29 |
$0.64 |
|
Vanuatu |
N/A |
N/A |
|
Vatican City |
$0.15 |
$0.17 |
|
Venezuela |
$0.27 |
$0.31 |
|
Vietnam |
$0.79 |
$1.17 |
|
Wallis/Futuna |
N/A |
N/A |
|
Yemen |
N/A |
N/A |
|
Yugoslavia |
$0.33 |
$0.47 |
|
Zaire |
$0.78 |
$0.75 |
|
Zambia |
N/A |
N/A |
|
Zimbabwe |
N/A |
N/A |
JUNE 11, 2003
E. RITTER COMMUNICATIONS, INC. RATES, TERMS AND CONDITIONS
DBA RITTER COMMUNICATIONS, INC. Page 6-1
LONG DISTANCE SERVICES
6. Rates for Calling Card Service
6.1 Returned Check Charge
A Customer whose payment by check is returned for insufficient funds, or is otherwise not processed for payment, will be subject to a returned check charge. Such charge will be applicable on each occasion when a check is returned or not processed. If the returned check was for a combined interstate and international balance, only a single returned check charge will apply.
Per Occasion $20.00
6.2 Rate Schedules
Rate for Domestic Dialed Interstate Calling Card Service for all points for business and residential customers is $0.10 per minute.
Rates for the noncontiguous U.S. are as follows:
Alaska $ 0.17
Hawaii $ 0.17
Puerto Rico $ 0.17
U.S. Virgin Islands $ 0.17
For all Calling Card calls made from a U.S. public payphone there will be a $0.30 connection charge. All Calling Card calls are billed in one (1) minute increments.
Section 5.2 of this document contains the International Rates Table that apply to Calling Card Calls that originate in the United States and terminate Internationally.
All International Calling Card Calls will be billed in one (1) minute increments.
All International Calling Card Calls that are incorporated from a U.S. Public Payphone will incur a $0.30 connection charge.
Rates for Calling Card Service to Canada from the Continental U.S. per minute
|
CANADA |
Per Minute |
|
Canada - Alberta |
$ 0.11 |
|
Canada - British Columbia |
0.11 |
|
Canada - Manitoba |
0.11 |
|
Canada - New Brunswick |
0.11 |
|
Canada - Nova Scotia |
0.11 |
|
Canada - Ontario |
0.11 |
|
Canada - Saskatchewan |
0.11 |
|
Canada - Quebec |
0.11 |
June 11, 2003
E. RITTER COMMUNICATIONS, INC. RATES, TERMS AND CONDITIONS
DBA RITTER COMMUNICATIONS, INC. Page 6-2
LONG DISTANCE SERVICES
6. Rates for Calling Card Service (Cont’d)
6.2 Rate Schedules (Cont’d)
Calling Card – US Origination/International Termination Rates for business and residential customers per minute is as follows:
Rates for Calling Card Service to Mexico per minute:
|
MEXICO |
Per Minute |
|
Band 1 |
$ 0.25 |
|
Band 2 |
0.25 |
|
Band 3 |
0.25 |
|
Band 4 |
0.25 |
|
Band 5 |
0.25 |
|
Band 6 |
0.25 |
|
Band 7 |
0.25 |
|
Band 8 |
0.25 |
Rates for Calling Card Service from Canada and Off Shore per minute:
Calls that terminate in the Continental U.S. $ 0.15
(CT)
From Alaska, Hawaii, USVI/PR $0.15
June 11, 2003